FAQs

What is Hispanic Kitchen?
Hispanic Kitchen is the only social network created for people who
love Latin food in all its diversity, from Mexico, to the Caribbean,
to Argentina. Hispanic Kitchen is not a blog. It's a community site.

How can I contact Hispanic Kitchen's management?
Please fill out the Contact Form and we'll get back to you pronto.

Looking for something on Hispanic Kitchen but not sure what
it is called?
The best way to look for something is to enter your search terms
into our site search bar at the top right corner of the page.

What can I do on Hispanic Kitchen?
There are lots of things you can do. You can make friends. You can
invite friends. You can customize your profile page to your taste.
Post photos of your delicious Latin-inspired dishes or restaurant
meal. Post comments on dishes posted. Post a recipe if you have a
great recipe or cooking anecdote to share. You can upload videos,
too. Grab the video's embed code (YouTube, Hulu or other site) and
paste it into the video upload field. You can also add your own
apps to your very own personal page on HK. Last and certainly not
least, you can share our content with friends through various
sharing tools and widgets around our site.

How can I share content from Hispanic Kitchen with my friends?
Members can share content from Hispanic Kitchen to a multitude of sites,
from Facebook to Digg. To share content, click on the Share button that appears
at the bottom of the post, photo or video you wish to share.
Content that you share will appear in the Activity Feed on Hispanic Kitchen's
main page. This way, other members can see what content is being shared and by whom.
When a member marks something as a Favorite or clicks on the page's
Facebook Like button, this action too will appear on the site's activity feed.

Does Hispanic Kitchen have a store?
Indeed we do. Not surprisingly, we call it the Hispanic Kitchen Store.
It's powered by Amazon.com, which means it's just like shopping at Amazon!
Go shopping at the Hispanic Kitchen Store without even leaving our site.

Where and how can I find recipes?
You can find our recipes by category by clicking on the Recipes tab.
You can also search for a recipe or ingredient by using our search bar
(indicated by the magnifying glass) on the upper right corner of our page.

How can I save my favorite recipes, food photos and videos?
You create a favorite item by "favoriting" it, that is, when you click
on the little Favorite button associated with the item. When you "Favorite"
something on the site, this item will be added to your Favorites
page, which is part of your Profile. So when you "Favorite" a recipe or
photo or a video, this item will be added to your My Faves page for
future reference. Your Favorites can also be edited later — after all,
our tastes can sometimes change!

How do I access the My Faves page?
You can easily go to your Favorites page by clicking on
the My Faves tab on the main navigation bar or by clicking on
the My Faves tab on the My Profile menu tab. Lastly, you can
also find a link on your Profile Page, in bold type
right above the section for My Friends.

Do I have to become a member to create a My Faves page?
Yes, you must create a profile and to do that, you must become a
member. Click here to join Hispanic Kitchen.

Do you have a help video for new members?
Yes we do. It's only about 5 minutes, but it is the short course on
HK. Click here to see it.

Can non-members post photos, recipes, videos or responses?
No, only members are allowed to post content and comments.
Similarly, only members are allowed to have a Profile Page. But
joining Hispanic Kitchen is a snap and only takes a minute! You can
use quick sign-in with your Facebook, Yahoo or Google-linked
account. No new passwords to remember!

What's a Profile Page? Do I need one?
Every member gets a personal page, or Profile Page. This page
(accessible by clicking on My Profile) is your virtual home on HK
and lets you express yourself (more on that below). It tells other
people about you, as much as you want to tell or as little. It's
also home to your favorite recipes, video and other content.
Favorites are created by "Favoriting" a particular post, photo,
video, etc.

So how do I customize my Profile Page?
You can design your personal page with a variety of templates
and colors to choose from. You can add your own apps from our
app collection (there are over 180 to choose from!) and CSS coding
as well, if you're into that. It's easily customizable. Here are
some member pages with customized looks: Anamaris Cousins Price,
Roxanne Buil, and Katie Metz de Martínez. Go to "My Page Settings"
then go to the Appearance section. Click on the Appearance link in the line
"Change your theme on the Appearance page." To learn more about
customizing your page, visit this page. It's straightforward and
experimenting is half the fun!

How do I post a recipe or photo?
Easy. Just click on the appropriate tab and follow the directions.
Sometimes our server gets hung up when you try to upload a photo or
video. If that happens, refresh your browser window and it should
work the second time. For detailed instructions on how to post, go to: http://www.hispanickitchen.com/page/hispanic-kitchen-is-hungry-for

How do I post a video?
You will need to capture the embed code each video has. Usually you
can click on the share icon of a video and you'll see the embed
code appear somewhere. Copy this code into Hispanic Kitchen's video
upload tool and — voilà — your video will be loaded onto our site.
Please provide a title and tags for the video so other users can
find it.

Is there a limit on how many times I can post or the type of posts
I can post?
In both cases, use common sense as a guide. It's OK to post a few
a day (multiple videos are OK). Any more than that, and it gets to
be a bit much. Regarding post content: Posts that are purely
promotional in nature and intent are prohibited and will be
removed. HK is not a billboard. That said, let's say you own
a cake shop and you'd like other people to know about it.
The best way for others to learn about your restaurant or shop
is for you to share photos, videos and recipes. In other words,
content that is useful or enjoyable for our community. "Our cake
shop is great, see all these photos? Visit us online for more cake
designs" is not OK — that's really an ad. Again, use common sense
when posting.

I posted something, but then it disappeared. What happened?
Probably one of two things: You might not have saved it before
publishing, or the content was removed. Content deemed by site
management to not meet Hispanic Kitchen's criteria for the
community's or visitor's interest, or which violates decorum or is
purely promotional in nature and/or repetitive (spam), will be
removed.

Did you know you can get our recipes sent right to your inbox?
Sign up for our RSS feed. (Note: Our feed is not supported by the
Chrome browser.)

Do you have a glossary of cooking terms in Spanish?
We sure do. You can find nearly 1000 food and cooking terms in Spanish
translated into English. So if you run across a word you need the
meaning of, look it up here: http://www.hispanickitchen.com/page/latin-food-dictionary-spanish

Why does Hispanic Kitchen's website look different on my phone?
What you see by default is the simpler mobile version of the site. If you
prefer to view the richer desktop version of our site, tap on the link
at the bottom of the mobile site page to switch over to the regular site.

What's that orange bar at the bottom of Hispanic Kitchen's website for?
That is our Wibiya-powered social tools bar. From there you can see who's on HK,
share or print pages, send a post as an email to Facebook (the Send button),
Follow Us on Twitter and visit the HK Store. Click around and see what comes up!

The website looks funny on my Internet Explorer 6 browser. Why?
Hispanic Kitchen is best viewed on Internet Explorer versions 7 and higher.

What rules of member conduct does Hispanic Kitchen abide by?
Hispanic Kitchen is about Latin cooking and culture. That is the
focus and reason for being of the site. As with any community,
there are norms of behavior that apply to everyone:

1. Do not spam either on our pages or send spam emails to other members. We take this very seriously; there are no second chances. If you are the victim of spam, report it immediately to the Hispanic Kitchen administrator.
2. Please do not post content unrelated to the purpose of the community. We're here because we like Latin food. What's Latin food? That's up to you. Thinking broadly is encouraged.
3. Do not post content or comments that any reasonable person would consider offensive.
These are the most basic rules. (If you like the fine print, check out the Terms of Service.)

I love Hispanic Kitchen! What can I do to help?
You can give us a million bucks! If that's out of reach for you,
the best way to help Hispanic Kitchen is to spread the word by
inviting fellow foodies, posting content of interest, sharing
content and engaging fellow members. If you have a blog or cooking
website, you can link to our site from yours or add our badge to your site.
You can help by shopping the Hispanic Kitchen Store, right here on our site.
You can also tell us how we're doing. Your suggestions are always welcome.

Can companies join Hispanic Kitchen?
Yes, companies can join and create Profiles (accounts). Please
note: Hispanic Kitchen is under no obligation to approve any
corporate account; further, Hispanic Kitchen can at any time and
for any reason suspend a corporate account, the same as with an
individual account, and is not obligated to reinstate a suspended
account, corporate or individual. HK's rules on spam and purely
promotional posts also apply to corporate account holders.

Will I be receiving any emails from Hispanic Kitchen?
When you register as a member, you are automatically added to our
mailing list. This way you can receive updates about new content
and new offers that may be of interest to you. You can control what
kinds of messages you receive of course, through your Settings/Email.

I have a question not addressed by the FAQs. How do I get in touch?
Please fill out the Contact Form and we'll get back to you pronto.