Hispanic Kitchen

Spice It Up!

FAQs

 

*What is Hispanic Kitchen?

*How can I contact Hispanic Kitchen’s management? Where are you based?

*Looking for something on Hispanic Kitchen but not sure what it is called?

*What can I do on Hispanic Kitchen?

*How can I share content from Hispanic Kitchen with my friends?

*Does Hispanic Kitchen have a store or restaurant?

*Where and how can I find recipes?

*How do I print recipes and comments?

*How can I save my favorite recipes, food photos and videos?

*How do I access the My Faves page?

*Do I have to become a member to create a My Faves page?

*Can non-members create favorite recipes, or post content?

*What’s a Profile Page? Do I need one?

*How do I customize my Profile Page?

*How do I post a photo of a dish? Can anyone post?

*How do I post a video?

*How can I see all the recipes by a particular member?

*What does the little HK icon on a person’s profile photo mean?

*Why is ZipList no longer on the site?

*I posted something, but then it disappeared. What happened?

*Some weird posts from another member were posted on my profile. Is that spam?

*Did you know you can get our recipes sent right to your inbox?

*Do you have a glossary of cooking terms in Spanish?

*Does Hispanic Kitchen have an iPhone or Android app?

*Why does Hispanic Kitchen’s website look different on my phone?

*What rules of member conduct does Hispanic Kitchen abide by?

*I love Hispanic Kitchen! What can I do to help?

*Can companies join Hispanic Kitchen?

*How do I change my personal information or control the messages
I receive from Hispanic Kitchen?

*Will I be receiving any emails from Hispanic Kitchen?

*Does Hispanic Kitchen have a Privacy Policy?

*Where can I access Hispanic Kitchen’s Terms of Service?

*I no longer wish to be on Hispanic Kitchen. How do I delete my profile?

*I have a question not addressed by the FAQs. How do I get in touch?

 

 

What is Hispanic Kitchen?
Hispanic Kitchen is an online destination created for people who
love Latin food in all its diversity, from Mexico, to the Caribbean,
to Argentina. Here you can learn, savor and have your fill!

How can I contact Hispanic Kitchen’s management? Where are you based?
Were based in Miami, Florida. Please fill out the Contact Form
and well get back to you pronto.

Looking for something on Hispanic Kitchen but not sure what
it is called?

The best way to look for something is to enter your search terms
into our site search bar at the top right corner of the page.

What can I do on Hispanic Kitchen?
There are lots of things you can do. You can make friends. You can
invite friends. You can customize your profile page to your taste.
Post photos of your delicious Latin-inspired dishes or restaurant
meal. Post comments on dishes posted. Post a recipe if you have a
great one to share — **please note it is subject to our editorial approval.
You can upload videos, too. Grab the videos embed code and
paste it into the video upload field. You can also add your own
apps to your very own personal page on HK. Last and certainly not
least, you can share our content with friends through various
sharing tools and widgets around our site.

How can I share content from Hispanic Kitchen with my friends?
Members can share content from Hispanic Kitchen to Facebook, Twitter
and other sites. Click on the red Share button that appears on the very
bottom of a recipe post or video.

Does Hispanic Kitchen have a store or restaurant?
No, we do not. We are a digital publishing company dedicated to great recipes and Hispanic food culture.

Where and how can I find recipes?
You can find our recipes by category by clicking on the Recipes tab.
You can also search for a recipe or ingredient by using our search bar
(indicated by the magnifying glass) on the upper right corner of our page.

How do I print recipes and comments?
Print by using your web browsers built-in print button, or by clicking
the print icon on the left margin icon stack. To save paper and ink,
select which pages you wish to print. Simply selecting print will print everything.
We also recommend that you save the recipe to your profile by designating it
as a "Favorite" (see the next question). 

How can I save my favorite recipes, food photos and videos?
You create a favorite item by "favoriting" it, that is, when you click
on the little Favorite button associated with the item. When you "Favorite"
something on the site, this item will be added to your Favorites
page, which is part of your Profile. So when you "Favorite" a recipe or
photo or a video, this item will be added to your My Faves page for
future reference. You can edit your Favorites as you see fit. By the way,
when you as an HK member designate a Favorite item, this action also
will appear on the HK site activity feed to let others know you Favorited it.


How do I access the My Faves page?
You can easily go to your Favorites page by clicking on
the My Faves tab on the main navigation bar or by clicking on
the My Faves tab on the My Profile menu tab. Lastly, you can
also find a link on your Profile Page, in bold type
right above the section for My Friends.

Do I have to become a member to create a My Faves page?
Yes, you must create a profile and to do that, you must become a
member. Click here to join Hispanic Kitchen.

Can non-members create favorite recipes, or post content?
No, only members are allowed to have a Favorites Page and post.
But joining Hispanic Kitchen is a snap and only takes a minute!
You can use quick sign-in with your Facebook, Yahoo, Google
or Microsoft Hotmail/Outlook-linked account!

What’s a Profile Page? Do I need one?
Every member gets a personal page, or Profile Page. This page
(accessible by clicking on My Profile) is your virtual home on HK
and lets you express yourself (more on that below). It tells other
people about you, as much as you want to tell or as little. It’s
also home to your favorite recipes, video and other content.
Favorites are created by "Favoriting" a particular post, photo,
video, etc.

How do I customize my Profile Page?
You can design your personal page with a variety of templates
and colors to choose from. It’s easy to customize. Here is
an example of a member page with a customized look:
Katie Metz de Martínez. Go to "My Page Settings," then go
to the Appearance section. Click on the Appearance link in the line
"Change your theme on the Appearance page." To learn more about
customizing your page, visit this page.

How do I post a photo of a dish I made? Can anyone post?
Members can post photos easily by clicking on the appropriate tab
and following the directions. Only registered site members can post.

How do I post a video?
You will need to capture the embed code each video has. Usually you
can click on the share icon of a video and youll see the embed
code appear somewhere. Copy this code into Hispanic Kitchens video
upload tool and — voilà — your video will be loaded onto our site.
Please provide a title and tags for the video so other users can find it.

How can I see all the recipes by a particular member?
Click on the members profile photo to view the member’s profile page.
In the column under their profile photo, click on Recipe Posts.
This will show all the posts created by that member, from newest to oldest.

What does the little HK icon on a persons profile photo mean?
It means they are an official contributor to Hispanic Kitchen.

Why is ZipList no longer on the site?
After deploying the ZipList service on our site and testing it for several months,
we found the adoption rate to be low. For this reason, we have removed it.

I posted something, but then it disappeared. What happened?
Probably one of two things: You might not have saved it before
publishing, or the content was removed. Content deemed by site
management to not meet Hispanic Kitchen’s editorial criteria for the
community’s or visitor’s interest and/or which violates decorum or is
purely promotional in nature and/or repetitive (spam), will be removed.

Some weird posts from another member were posted on my profile.
Is that spam?

Probably. Despite our best efforts to keep spammers out,
sometimes they do get through. Sometimes they have spam-bots
doing their dirty work. It’s a battle to keep them out of HK.
Here is where your help is needed: If you suspect spam, report it
immediately to the Hispanic Kitchen administrator.

Did you know you can get our recipes sent right to your inbox?
Sign up for our RSS feed. (Note: Our feed is not supported by the
Chrome web browser.)

Do you have a glossary of cooking terms in Spanish?
We sure do. You can find 1000 food and cooking terms in Spanish
translated into English. So if you run across a word you need the
meaning of, look it up here:
http://www.hispanickitchen.com/page/latin-food-dictionary-spanish

Does Hispanic Kitchen have an iPhone or Android app?
Instead of an app, we have a mobile-friendly site. It is accessible
by adding /m to our desktop URL: http://www.hispanickitchen.com/m.
You can access different sections by tapping on the icon on the upper-right of the screen.

Why does Hispanic Kitchen’s website look different on my phone?
What you see is the streamlined, mobile-friendly version of our website.


What rules of member conduct does Hispanic Kitchen abide by?
Hispanic Kitchen is about Latin cooking and culture. That is the
focus and reason for being of our site. As with any community,
there are norms of behavior that apply to everyone:

  • 1. Do not spam either on our pages or send spam emails to other members. We take this very seriously; there are no second chances. If you are the victim of spam, report it immediately to the Hispanic Kitchen administrator.
  • 2. Please do not post content unrelated to the purpose of the community. We’re here because we like Latin food. What’s Latin food? That’s up to you. Thinking broadly is encouraged.
  • 3. Do not post content or comments that any reasonable person would consider offensive.

  • These are the most basic rules. (If you want the fine print, see the Terms of Service and the Privacy Policy.)


I love Hispanic Kitchen! What can I do to help?

You can give us a million bucks! If that’s out of reach for you,
the best way to help Hispanic Kitchen is to spread the word by
inviting fellow foodies, posting content of interest, sharing
content and engaging fellow members. If you have a blog or cooking
website, you can link to our site or contribute your content to HK.
You can help by shopping the Hispanic Kitchen Store, right here on our site.
You can also tell us how were doing. Your suggestions are always welcome.

Can companies join Hispanic Kitchen?
Yes, companies can join and create profiles (accounts). Please
note: Hispanic Kitchen is under no obligation to approve any
corporate account; further, Hispanic Kitchen can at any time and
for any reason suspend a corporate account, the same as with an
individual account, and is not obligated to reinstate a suspended
account, corporate or individual. HK’s rules on spam and purely
promotional posts also apply to corporate account holders.

How do I change my personal information or control the messages
I receive from Hispanic Kitchen?

You can do this by accessing the Settings/Email related to your profile.

Will I be receiving any emails from Hispanic Kitchen?
When you register as a member, you are automatically added to our
mailing list. This way you can receive updates about new content
and new offers that may be of interest to you. You can control what
kinds of messages you receive, of course, by adjusting your Settings/Email.

Where can I view Hispanic Kitchen’s Privacy Policy?
Access it here: Privacy Policy.

Where can I view Hispanic Kitchen’s Terms of Service?
Access them here: Terms of Service.

I no longer wish to be on Hispanic Kitchen. How do I delete my profile?
We hope you will change your mind! If you really must leave us,
go to your profile settings and at the bottom of the page you will see a link
to exit our service permanently. We DO NOT delete profiles, so don’t ask us.
You are responsible for managing your profile, and that also includes deleting it.

I have a question not addressed by the FAQs. How do I get in touch?
Please fill out the Contact Form and we will get back to you pronto.



Last update: April 22, 2014

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